Samsung j7 no connection

Connecting to a Wi-Fi hotspot is the cheapest way of connecting to the Internet not to mention the cheapest and most of the time free. It is therefore, very important that your Samsung Galaxy J7 or any smartphone for that matter is able to connect to any Wi-Fi network anytime, anywhere. Have the technician check it for possible damage. But if your J7 fails to connect to your Wi-Fi network for no apparent reason at all, then you should try to find what the culprit is by following our step-by-step troubleshooting guide below.

Before anything else though, if you have other concerns, make sure you drop by our Galaxy J7 troubleshooting page for we have already addressed the most common issues with this phone. Try to find posts or guides that contain problems similar to yours. Make sure you provide us with accurate information about the problem so that we can easily diagnose and problem and provide you with accurate solutions.

The reason why you setup your home Wi-Fi is so that you have a fast and stable internet connection. That is why it is such a disappointment when a phone as good as the Galaxy J7 fails to connect to your own home Wi-Fi.

Rebooting the device will eliminate all possible minor firmware and hardware glitches. After the reboot, try to connect your phone to your Wi-Fi network and if the problem persists, then continue with your troubleshooting.

Another possibility why this problem occurs is when your network devices such as your modem or router needs to be restarted to be able to function well again. These devices also freezes and when it happens, they need to be re-initialized. So, unplug them from the power source, wait for a minute and then plug them back in. Based on our experiences as well as some of the reports from our readers, the Wi-Fi radio and its services can be affected when some apps crash, even third-party ones.

Boot your J7 in safe mode and try to connect your device to the same network. Caches get corrupted more often than you think.

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In fact, this problem could be just a result of it. Since we cannot delete specific caches, we need to wipe off the directory where all these caches are saved—the cache partition. So, in this section, you will learn how to reboot your J7 into the recovery mode and wipe the cache partition.

Should the problem remain, you have no other choice but to reset your phone. The reset will delete all files and data in your phone as well as bring the device back to its original or factory default settings. Before you follow the steps below, make sure you backup all your data and files as they will be deleted. There are different factors that may lead to this problem, so try the following:.The Samsung Galaxy J7 is a mid range Android smartphone that looks like a premium device.

The phone uses an aluminum unibody and has a 5. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today.

In this latest installment of our troubleshooting series we will tackle the Galaxy J7 no network connection error issue and other related problems. If you own a Samsung Galaxy J7 or any other Android device for that matter then feel free to contact us using this form.

We will be more than happy to assist you with any concern that you may have with your device.

samsung j7 no connection

This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. If you would like to browse the previous parts in this series then check out this link. After doing that, it worked for a little while then quiet again. Please help!!! Solution: What you should do first in this case is to make sure that the problem is not network related.

Make sure that you are in an area that is known for getting a good signal reception. In case the problem is not caused by a network issue then you will have to do the additional troubleshooting steps listed below. In case the above steps fails to fix the problem then this could already be caused by a faulty hardware component. The best thing to do right now is to bring the phone to a service center and have it checked. I am also in the middle of 3 cell towers like a triangle in a 4 mile radius.

When my wife and I had our 3G phones, we always had full 5 bars of signal strength all the time and never had any drop calls. No we go 2 to 3 miles from our house and have drop calls where we never did before, and in other areas we had full bars now only have 1 bar. I heard you can adjust in the Developer somewhere to get better signal qualityis this True? Solution: Do you have access to other mobile devices running on the same network in your area?

Try to check the signal that these devices are getting.

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If they are also getting a low signal then this might be a network related issue. In case the problem is not caused by a network issue then you should check if this is caused by a software glitch. Backup your phone data then do a factory reset. Once the reset is complete do not install any apps in your phone yet. Try checking if the issue still occurs. In case the above steps fails to fix the problem then you will have to bring the phone to a service center and have it checked as this could already be caused by a faulty hardware component.

samsung j7 no connection

The 1st Problem is SIM-related. I could not find any Options to find out the specified Contacts.The person says:. If you have a nulled IMEI number and need to fix not registered on a network, read:. The problem can most likely be a lack of reception within your area.

This is the simplest way to terminate the problem. This can effectively resolve the problem. If you found this way to work for you, it means you have a damaged battery that was overheated due to the amount of heat your phone generated. See here for more iPhone and android codes. If all the steps above did not work for you then update your firmware. To fix this issue navigate to:.

In case your Android device is network locked and if you switched carriers, you will have to unlock it.

If you have been looking for a reliable unlocking service, look no more. Visit UnlockAuthority. The whole process is very simple. Most importantly, the service is reliable and it is all safe for your device — there is no chance of damage.

But not just that — unlocking will not void the warranty. Read how to fix not registered on the network here. Hi,I have a Samsung Galaxy Note 8. May I know what the issue of my phone and how to fix it? Hello i have meizu not 9. I wrote all settings for interner in apn. It isnot writing anything but i cant connect to internet.

How To Fix Samsung Galaxy J7 Will Not Connect To Mobile Network

But i can make call ,write sms, use wifi. All I had to do is update android. Ta-da, all worked out so well thanks to method 4! I now able to text and call someone else! None of the methods in this article worked for me.

I have a comment about method 3. I have no idea how to enter your code. I have T-Mobile I have a Samsung Galaxy S9 Plus and I keep on getting a network error message that says disconnect network unable to search for Networks while data services in use.

samsung j7 no connection

Stop using current data service and search for other available networks. Please help me fix. I tried factory reset but still the same problem. Please advise. I am not getting network.

Samsung Galaxy J7 V / Galaxy J7 - Reset Network Settings

The mobile network state is disconnected on my Samsung Galaxy grand prime sm- GT. How do I connet? I put the same same card in an other smart phone and in the same place and it is working properly. When I insert my sim cardsthere is no network signal.If nothing else works, we can look into shipping the phone to a service center to be evaluated or you can check for local walk-in locations to get the evaluation.

Im having the same issue but mine will connect to wifi and ill play 2 or 3 min on my game andnin the middle of playing im cut off with my phone saying i need wifi for my game trying to reconnect. And its doing that usually 5 to 20 min in between that and when it will come back again. Ive tried everything i can find directions to try. I havent had it a year and got pit brand new. I would like to know how to go into safety mode?

And my issue isn't a WiFi issue but smart view. I used my phone data and smart view app in settings to stream movies to my TCL roku tv as I do not have internet, for entire 8 months. Then in late June my tv and phone could no longer connect thru smart view app and it's costing me too much to keep using my phone hot spot. Why do I keep seeing instructions regarding Samsung Galaxy J7 that are not on my phone! I want to keep my internet connected and the steps in the instructions are not on my phone!

This is happening every time I look up anything to clarify problems. Answer to why wifi is off on Samsung J7 is the mobile date button was off. Not sure how that happened. No one suggested to look this up in settings. I found it under Settings-connections-data usage. I have not changed anything that would affect this but it was off.

After turning this on, my wifi works on my phone. I keep getting the Wi-Fi exclamation mark and being no Wi-Fi is available even though I am in front of the wifi modem and the phone days the signal is very strong. This is happening since the last update. Just checking to see if any more assistance is needed. Sign In. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. SamsungCole Honored Contributor. Reply Loading Anonymous Not applicable. Are your time and date as well as the zone set to auto? SamsungJace Samsung Moderator. Hello, Just following up to see if any assistance is needed?

Bratlema Constellation. This problem is existing on all 3 of my family j7 prime phones.Welcome to another installment of our troubleshooting series where we aim to help our readers who own the Samsung Galaxy J7 fix the issues that they are experiencing with their phone. This is one of the best performing mid range Android devices available in the market which has several outstanding features. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today.

In this latest installment of our troubleshooting series we will tackle the Galaxy J7 will not connect to mobile network issue. If you own a Samsung Galaxy J7 or any other Android device for that matter then feel free to contact us using this form.

We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached.

We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. I turned my phone off and the next day when I turned it back on it would not connect to the mobile network.

I have gotten a new SIM card, factory reset, and cleared the cache but the phone still will not connect to the mobile network. When the phone is turned off and then turned back on text messages and voicemails will come through. I have talked to Straight talk and they said the phone has gone bad, is that even possible? The phone has never been dropped in water, has only been dropped on the ground once and that was a week after I bought it.

If an update is available then I suggest that you download and install it first. What we will be doing right now is to check if the problem is caused by a software glitch by performing the troubleshooting steps listed below.

The first thing you will need to do in this case is a soft reset. This will usually resolve issues caused by minor software glitches as the phone software will be refreshed. To eliminate the possibility of this problem being caused by a faulty SIM card you should try using a different SIM card in your phone. You should also make sure that you are in an area with a strong network signal. There are instances when an app you downloaded can cause this particular issue.

To check if this is the case you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode. If the issue does not occur in this mode then it could be caused by an app you downloaded. Find out what app this is and uninstall it. There are instances when a corrupted system cached data can cause this problem. One last troubleshooting step to consider is a factory reset. This will bring your phone back to its original factory condition.

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Take note that your phone data will be deleted in the process so make sure to create a backup copy before proceeding. We support every Android device that is available in the market today. Contact us using this form. If we were able to help you, please help us spread the word by sharing our posts with your friends.Not connected to network error is a common problem for both Samsung and non-Samsung devices.

For some cases, getting help from a network operator may also work. In this post, we show you the troubleshooting that you can try to fix your Galaxy J7 that keeps losing network connection.

Top 7 Samsung Galaxy J7 Problems and How to Fix Them Easily

I then power cycle the phone and messages and emails start coming through that were sent several hours ago. I have contacted Straight Talk and they say the phone is working normal they are not any help. To me, it sounds like a software problem.

Do you have any ideas? Solution : This problem happens from time to time. You need to narrow down the factors and see where the problem stops. Making sure that the system cache is refreshed should be the first troubleshooting step that you must do in this case.

A corrupted system cache may sometimes occur after an update or app installation. To refresh it, follow the steps below:. This one is a staple for any network troubleshooting. Some network bugs are caused by incorrect network configuration or settings. By updates we mean that ones for both apps and Android. In some cases, carrier updates may be needed to optimize a device when using a network.

Make sure that you install any available Android or carrier updates at this time. Some outdated apps may potentially cause problems. To lessen the chances of that from happening, you want to keep all apps in their recent versions. Make sure to manually check for app updates in Google Play Store app if you changed the default setting to download and install updates automatically.

Speaking of apps, some may interfere with Android and cause problems. To see if a downloaded app is causing your J7 to lose connection from time to time, you can let your device run on safe mode.

How To Fix “MOBILE NETWORK NOT AVAILABLE” error in Android

To identify which of your apps is causing the trouble, you should boot the phone back to safe mode and follow these steps:. Sometimes, Data Saver may not work as intended and prevent apps that need internet, even when not used actively, from connecting. Try to turn off Data Saver off and see what happens. Forcing the device to connect to another network sometimes fixes signal issues.

Resetting app preferences is oftentimes overlooked in many Android troubleshooting articles but when it comes to an issue like yours, it might help a lot. Should nothing worked so far, you should consider reverting all software settings to their defaults. You can do that by wiping the phone thru factory reset.

Be sure to back your personal data up before doing it. If the issue returns after a full reset, let your network operator know about it.Samsung Galaxy J7 is one of the newest product from Samsung, which could be the well choice, for those who want to have a smartphone. This phone is nice with some developments in its technology. However, the issue says that it has some problems inside the Wi-Fi connection. By the steps below, we are sure that fixing Wi-Fi problem inside J7 Prime is easy to do.

We hope it will be useful for you all.

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There are several ways, which will be useful to handle the problem of Wi-Fi inside the J7 Prime. Users do not need to worry about finding a difficult thing in handling it because here the ways are very simple to do.

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See the details of it below:. Seeing some details of the way to handle the Wi-Fi issue inside the J7, we could conclude that the ways are easy to do and it does not need a special technique, as rooting.

However, some matters, such as the availability of Wi-Fi network, the low signal, and others, could cause the problem of Wi-Fi. Make sure that there is no problem about the connection around you, so your connection will be well. Must Read:.